Welcome to Furever Finds. By accessing or purchasing from our website, you agree to the following terms. Please read them carefully.

1. General

These Terms and Conditions apply to all visitors, users, and customers of this website. We may update these terms from time to time; the version posted on this page at the time of your order applies to that order.

2. Products & Descriptions

We do our best to display product details, images, and colors accurately, but slight variations may occur (for example, colors can display differently across screens). Product availability and pricing may change without notice.

3. Orders & Payment

By placing an order you confirm that the information you provide is accurate and that you're authorized to use the chosen payment method. We reserve the right to cancel and refund any order — for example, in cases of suspected fraud, pricing errors, or stock issues. All payments are processed through Shopify's secure, encrypted checkout.

4. Shipping & Delivery

Shipping timelines and costs are described in our Shipping Policy. Delivery estimates are provided in good faith but aren't guaranteed, as carrier and customs delays can occur.

5. Returns & Refunds

Returns and refunds are governed by our Return Policy, including our 30-Day Happy Pet Guarantee.

6. Pet Safety & Product Use

Our products are chosen with pet safety in mind, but every pet is different. Always supervise your pet with new toys, chews, and accessories, follow product size guidance, and discontinue use of any product that shows damage or wear. Products are not a substitute for veterinary care — if you have concerns about your pet's health, consult a veterinarian.

7. Intellectual Property

All content on this site — including text, branding, and imagery — belongs to Furever Finds or its content suppliers and may not be reproduced without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Furever Finds is not liable for indirect or consequential damages arising from the use of this website or our products. Our total liability for any claim related to an order will not exceed the amount you paid for that order.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy, linked in the footer.

10. Contact

Questions about these terms? Reach out through our Contact page — we're happy to clarify anything.